Terms of Service

1. What the Service does

For YouTube sources, Sapyora generates structured knowledge articles from the available transcript and basic source metadata; it does not download or analyze the video images or audio track. The Service also analyzes text/PDF materials supplied by users. Restricted or paid YouTube sources are handled only when the transcript is technically available without the user's YouTube credentials.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be at least 16 years old, or the age of digital consent in your country.

3. Membership, credits and payments

Creating an account is free and lets you browse the public example library. Analyzing available YouTube transcripts and written materials requires an annual membership of €12/year, which includes 1,200 credits at every annual payment — the full value of your payment, returned as credits.

Analysis consumes credits in proportion to the source duration or text length and our real AI cost; an estimate is shown before you start, and if analysis fails, the credits are refunded automatically. You can buy additional one-time credit packs at any time. Credits (included and top-up) are valid for 12 months from the date they are granted.

Payments are handled by Lemon Squeezy as Merchant of Record — they are the seller of record and handle VAT/sales tax. Your card details never reach us.

The membership renews automatically once a year. You can cancel at any time from the billing portal; you keep access until the end of the period already paid. We offer a 14-day money-back guarantee on your membership payment — request it via the billing portal or by writing to us. There are no hidden charges: prices are always shown before you pay.

4. Acceptable use

You may process only content that you are legally entitled to upload and process, or for which you have the necessary permission. Do not upload or process pirated or unlawfully obtained copies, torrent downloads from unauthorised sources, confidential documents, or personal data you have no legal basis to process.

For a restricted or paid YouTube source, you must truthfully classify the source and have legitimate access plus the right or permission to process it. Sapyora does not request or use your YouTube password, account session or cookies and does not bypass technical access controls.

You are responsible for the source materials you provide, the generated articles, and every person to whom you distribute them. We may restrict access, preserve relevant evidence, remove content, or suspend accounts when required by law or these Terms.

By submitting a source for processing you declare and warrant that you hold the rights or permissions described above. If a third party brings claims against us arising from content you submitted or distributed in breach of this section, you agree to compensate us for the resulting damages and reasonable costs, to the extent permitted by law and in proportion to your breach.

5. Intellectual property and private sharing

The underlying videos, books, publications, documents and their content belong to their respective creators and rights holders. Generated articles may remain derivative works or reproduce protected expression; processing them does not transfer rights or create permission to distribute them.

Results from restricted or paid YouTube sources remain private, are not eligible for the public library and are not reused as canonical public materials. They may be shared privately only after a separate acknowledgement of the user's rights or permission.

A private sharing link is unlisted and not intended for indexing, but anyone who receives it can access and forward it. Private sharing is not a licence or an exemption from copyright, access conditions, confidentiality, privacy or data-protection duties. You must have the right to distribute the material to each recipient.

6. AI-generated content

Articles are produced automatically by AI and may contain errors, omissions or misinterpretations. They are not professional, medical, legal, financial or other expert advice. Always verify important information against the original source.

7. No affiliation with YouTube

Sapyora is an independent product. It is not affiliated with, endorsed by, or sponsored by YouTube or Google LLC. “YouTube” is a trademark of Google LLC.

8. Third-party services

The Service runs on third-party infrastructure, including Supabase (database and authentication), Google and OpenAI (AI processing), Fly.io (processing workers), Vercel (hosting), Resend (email), Lemon Squeezy (payments, as Merchant of Record), Sentry (error monitoring), Webshare (request routing) and PostHog (analytics, only with your consent). Their handling of data is described in our Privacy Policy and on the Sub-processors page.

9. Availability and changes

The Service is provided “as is”, without warranties. We may change, suspend or discontinue features, and we may update these Terms. Material changes will be announced in the app or by email.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, or for decisions you make based on AI-generated content.

11. Reporting, removal and termination

Recipients can report shared content directly from the sharing page. We assess actionable notices and may restrict or remove content, revoke sharing links, preserve evidence, and suspend or terminate accounts that breach these Terms or applicable law. You may delete your account at any time, subject to lawful evidence-retention obligations.

12. Contact

Questions about these Terms: contact@sapyora.com. Company phone: +40 737 877 881.